Troubleshooting | CP or K.2 Loudspeaker has distorted sound on the mixer output

Get help resolving distorted sound issues with CP or K.2 loudspeakers on a mixer output.

Updated at May 10th, 2023

Affected Products

Hardware Model/Series


CP & K.2 Series Loudspeakers

Software


N/A


Problem

Using Line Level, Mix Out on CP or K.2 Loudspeaker cause a Distortion Sound on the mixer output.


Solution | Workaround

Verify the following:

  • The loudspeaker is producing a clean, full-range audio signal by itself. If another loudspeaker is available, use it to check the audio signal from one to the other loudspeaker. 
  • Factory reset the suspect loudspeaker by navigating to Settings > Factory Reset (for the K.2) OR Set the Contour setting to the Default position (for the CP).

Does the problem still exists? 

Yes

The loudspeaker requires service.

 
 

No

This application is not suitable and an additional device is needed for this application. 

 
 

Note

It is highly recommended to use a DI box (Direct Box) with your instrument.